The Rollino Terms Every Canadian Player Should Know

Who Can Open a Rollino Account

You must be at least 19 years old and physically located in a province where offshore online casino play is not prohibited by local law. One account per person, per household, per payment method. We verify identity before any withdrawal is released, so the name on your Rollino account must match the name on your bank account, e-Transfer registration or crypto wallet.

During registration you'll confirm your date of birth, home address and preferred currency (CAD). Giving false information at signup is grounds for account closure and forfeiture of any pending winnings. If you're unsure whether online casino play is permitted where you live, check with a local advisor before playing, since no single Canadian regulator issues licences to offshore sites serving this market.

Bonus Terms in Detail

Our welcome package and ongoing promotions each carry their own wagering requirement, minimum deposit, maximum bet while a bonus is active, and list of eligible games. Full figures live on the Bonus and Promotions pages and always apply on top of what's written here. T&Cs apply, 19+.

• Bonus funds and free-spin winnings must be wagered the stated number of times before they convert to withdrawable cash.
• Placing bets above the maximum allowed stake while a bonus is active can void the bonus and any winnings from it.
• Only games listed as eligible on the relevant promotion page count toward wagering; slots from Pragmatic Play, Push Gaming and Nolimit City are common inclusions, but always check the specific offer.
• One active bonus per account at a time unless a promotion states otherwise.
• Claiming a welcome offer with a duplicate account, false details or linked payment method used on another Rollino account will result in the bonus and related winnings being removed.

Withdrawal Rules

Before your first withdrawal, we run a standard identity check: government ID, proof of address and, where relevant, confirmation of the payment method you're cashing out to. This is a one-time process for most players and protects your account from unauthorized access.

Withdrawals return through the same method used to deposit wherever possible. Interac e-Transfer payouts typically land within one business day once approved; card withdrawals and crypto payouts (Bitcoin, Ethereum, Tether) follow the timelines listed on our Payments page. Daily, weekly and monthly withdrawal limits apply and scale up as your account history builds, particularly for VIP tiers.

Fair Play and Account Suspension

Games run on random number generation audited by independent testing bodies contracted by our game providers, including Evolution Gaming, NetEnt and Relax Gaming. Rollino does not alter game outcomes. If our systems flag suspicious betting patterns, bonus abuse, chargebacks or use of restricted software, we may suspend the account while we investigate, and we'll contact you using the email on file.

You can request a temporary or permanent account closure at any time through support or the tools on our Responsible Gaming page. Self-excluded accounts cannot be reopened early, even at the player's request, once the exclusion period is confirmed.

Changes to These Terms

We may update these terms as game libraries, payment rails or Canadian rules evolve. Material changes affecting active bonuses will be communicated by email or in-account notice before they take effect. Continued play after an update means you accept the revised terms.

For payment specifics, see Payments. For bonus figures and wagering numbers, see Bonus. Ready to play under these terms? Create your account.